Inner Stance International B.V. (“Inner Stance”, “we”, “us”) provides training and related services under the names Straight-Line and Inner Stance. These terms apply to all offers and agreements under which we provide our services. They are written in plain language to keep things clear for everyone and to avoid misunderstandings. “You” or “Participant” means any person or organisation that enters into an agreement with us to follow or attend a programme, training, event, or other service, or that buys from us or holds a membership.
1. Trademarks
Straight-Line, Straight-Line Leadership, Inner Stance, and the related names and logos are our trademarks. You acknowledge these rights and will respect them.
2. Confidentiality and intellectual property
We own the intellectual property in the texts, recordings, images, videos, and other materials we create or provide. We grant you a personal, non-transferable licence to use them for your own development while your access is valid. You may not publish, edit, share, copy, reproduce, record, or pass on our materials without our written permission, and this licence ends when your access ends. Unauthorised use may lead to withdrawal of access and legal action. You will also keep confidential any information shared by us or other participants, including after your access ends. We handle your personal data in line with our Privacy Statement.
3. Use of your image
Where we record live or group sessions, we will tell you in advance and ask for your consent before using any recording in which you are identifiable for promotional purposes. You can decline, and you can withdraw your consent at any time by contacting us.
4. Payment
Prices are shown at the time of purchase and include any applicable tax for consumers. Payment is due as shown at checkout. If a payment is not completed, we may withhold or suspend access until it is resolved.
5. Cancellation and refunds
If you are a consumer, you may have a statutory right to withdraw from a distance purchase within a set period, and where that right applies we will honour it. Because our content is provided digitally with immediate access, you may be asked at checkout to agree to that immediate access and to acknowledge its effect on the withdrawal right. Except where such a right applies, fees are payable as agreed and are not refundable, including for unused time. We may cancel or change a programme where it becomes impractical to run it unchanged. If we do, we will inform you promptly and, at our choice, offer a suitable alternative, a later date, or a proportionate refund of the part not delivered.
6. Liability
We carry out our work to the best of our ability and prepare our information with care. That information is not professional, medical, psychological, financial, or legal advice, and what you do with it is your own decision and at your own risk. We are not liable for indirect or consequential loss, including lost profit, lost savings, reputational harm, or business interruption. Our total liability is limited to the amount you paid for the relevant service in the year the event occurred and, where a court considers that insufficient, to the amount our insurer pays out in the case. Nothing in these terms limits liability that cannot be limited by law, including your non-waivable rights as a consumer.
8. Force majeure
We may suspend our obligations where performance is prevented by circumstances beyond our reasonable control. If such a situation lasts longer than six months, either party may end the affected agreement, and we will refund the part not yet delivered or offer it at a later date.
9. Other provisions
Where a written agreement conflicts with these terms, the written agreement prevails. Changes to these terms are valid only if agreed in writing. If any provision is or becomes invalid, the remaining provisions stay in force, and we will replace the invalid provision with one that comes as close as possible to its purpose. Provisions that by their nature are meant to continue after the agreement ends will remain in force.
10. Governing law and disputes
These terms are governed by the law of the Netherlands, without removing the protection of any mandatory consumer law of your country of residence. If a dispute arises, we will first try to resolve it with you directly. EU consumers may also use the European Commission’s online dispute resolution platform.
11. Contact
Inner Stance International B.V., Swalmerstraat 61, 6041 CW Roermond, the Netherlands. Email: support@innerstance.com.